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Tourism Levy

The Tourism Levy is a special tax that applies to certain tourism-related sales. This guide explains how to activate and configure the tourism levy in REVPOS.

When to Activate Tourism Levy

You should activate the tourism levy if your business:

  • Operates in the tourism industry
  • Provides accommodation services (hotels, lodges, guest houses)
  • Offers tour and travel services
  • Provides tourism-related activities
  • Is required by MRA to collect tourism levy

Activating Tourism Levy

Step 1: Access Settings Dashboard

From the home page, press the green settings button to access the settings dashboard.

Step 2: Navigate to Configurations

  1. Scroll down in the settings dashboard
  2. Locate and click on the “Configurations” option

Step 3: Activate Tourism Levy

You will be redirected to the configurations screen where you can see the Tourism Levy option.

Tourism Levy Configuration

  1. Locate the Tourism Levy toggle or option
  2. Tap on the option to activate the tourism levy
  3. The setting will be enabled for your terminal

How Tourism Levy Works

Automatic Calculation

Once activated, the tourism levy will be:

  • Automatically added to applicable sales
  • Calculated based on MRA rates
  • Shown separately on invoices
  • Included in reports sent to MRA

On Invoices

When tourism levy is active:

  • The levy appears as a separate line item
  • Shows the levy rate and amount
  • Adds to the total amount due
  • Is clearly identified for customer transparency

Example Invoice Breakdown

Subtotal:           K 10,000.00
VAT (16.5%):        K  1,650.00
Tourism Levy (x%):  K    xxx.00
--------------------------------
Total:              K 11,xxx.00

Managing Tourism Levy

Verify Activation

To confirm tourism levy is active:

  1. Make a test sale
  2. Check the invoice for tourism levy line item
  3. Verify the levy amount is correct
  4. Confirm it appears in sales reports

Update Levy Rates

Tourism levy rates are updated automatically when you perform daily terminal configuration.

Deactivate Tourism Levy

If you need to deactivate the tourism levy:

  1. Return to Settings → Configurations
  2. Tap the tourism levy option again to toggle it off
  3. Confirm the change

Reporting

Tourism Levy in Reports

Tourism levy collections are included in:

  • Daily sales reports
  • Tax reports sent to MRA
  • Financial summaries
  • End-of-day reconciliations

Compliance

The REVPOS system automatically:

  • Tracks all tourism levy collections
  • Includes levy data in MRA submissions
  • Maintains records for audit purposes
  • Generates required compliance reports

Troubleshooting

Tourism Levy Not Showing on Invoice

Problem: Levy activated but not appearing on sales

Solutions:

  • Verify activation in Configurations
  • Run terminal configuration to update settings
  • Check if specific items are levy-exempt
  • Restart the application
  • Contact support if issue persists

Incorrect Levy Amount

Problem: Tourism levy calculation seems wrong

Solutions:

  • Perform daily terminal configuration to get latest rates
  • Verify the MRA-specified levy rate for your business
  • Check if there have been recent rate changes
  • Review the sale total and calculation breakdown
  • Contact MRA or support for rate verification

Cannot Activate Levy

Problem: Unable to toggle tourism levy on

Solutions:

  • Ensure terminal is properly activated
  • Check if your terminal is registered for tourism levy collection
  • Verify with MRA that your business should collect levy
  • Update terminal configuration
  • Contact administrator or support

Best Practices

Rate Information

Tourism levy rates are set by MRA and may vary based on:

  • Type of tourism service
  • Location of business
  • Size of establishment
  • Specific regulations

Quick Reference

TaskLocationSteps
Activate LevySettings → ConfigurationsToggle tourism levy on
Verify ActivationMake test saleCheck invoice for levy line
Update RatesSettings → Terminal StatusGet Config
DeactivateSettings → ConfigurationsToggle tourism levy off

Support and Resources

Need Help?

If you have questions about tourism levy:

  • MRA Support: Contact Malawi Revenue Authority
  • System Support: Axis Solutions
  • Documentation: Review MRA tourism levy guidelines
  • Training: Attend MRA training sessions

Additional Resources

  • MRA Tourism Levy Guidelines
  • REVPOS User Manual
  • Terminal Configuration Guide
  • Sales and Invoicing Guide

Summary

You have now learned how to:

  • Activate tourism levy in REVPOS
  • Understand how levy is calculated and applied
  • Verify levy on invoices
  • Maintain compliance with MRA requirements

Return to Main Guide

Back to Overview

Making a Sale

Terminal Configuration